Reservation & Booking Policies

Age Requirements: Guests must be at least 21 years of age to book a room at the resort. On arrival, the lead guest must be at least 21 years of age to check-in, and have government issued identification showing proof of identity and age.
Credit Card and Deposit Policy: At the time of booking the resort will require payment of room, tax and applicable fees. A major credit card must be presented at check-in to cover any incidental charges. A preauthorized damage deposit charge of $200 will be completed at check-in, and canceled on check-out subject to confirmation of no room damage or missing items.
Acceptable forms of payment: Bookings may be secured using a major credit card. At the resort, major credit cards, cash, and traveler’s cheques are accepted. Personal checks are not accepted.
Cancellation Policy & Charges: Cancellations within 72 hours prior to arrival result in a cancellation charge equal to one night’s accommodation at the booked rate, plus tax, as liquidated damages. Arrival date changes within 3 days prior to arrival may be allowed without additional charge over non-peak periods at the resort’s discretion, subject to availability.
Taxes: All bookings are subject to 13% sales tax.
Departure Cleaning Fee: At the resort, guests will enjoy all the comforts of luxury vacation villas, which range from approximately 1,100 sq ft to 1,700 sq ft. This deluxe home away from home experience requires a one-time departure cleaning fee of $65 payable locally at the resort on arrival. The departure cleaning fee will apply to all bookings regardless of length of stay.
Pets and Pet Boarding: Sorry, pets are not allowed. However, pet boarding is readily available at the Four Corners Animal Hospital, located on Highway US-27, about 5 minutes from the resort. For pet boarding inquiries, please call the Four Corners Animal Hospital during normal business hours at: (352) 242-1950. The resort is not responsible for any matters relating to pet boarding. Unauthorized pets at the resort will result in a minimum $250 additional cleaning charge and eviction from the resort. This no pets policy does not apply to service animals assisting guests with special needs.
Smoking: All buildings and guest Villas are non-smoking. Smoking is allowed in the outdoor areas only, such as patios and balconies. Smoking in guest Villas will result in a minimum $200 additional cleaning charge.